Terms and Conditions - By purchasing on our website you are in agreement with all terms & conditions stated on our website and are over 18 years of age or have parental permission to shop on our site.
Prices, shipping costs & all other terms are recognised as agreed when committing to purchase.
Bixby and Company reserves the right to amend any information without prior notice.
TAXES & DUTIES
All taxes, customs fees & duties are the responsibility of the customer & vary between countries. We keep our prices competitive and offer free overseas shipping on many orders to encourage folk to buy our lovely pieces but we can't always be sure how our parcels will be taxed on arrival.
Prices for all products listed are in AUD (Australian dollar currency), GST inclusive unless you are shopping on your country specific site and prices are shown in the appropriate currency.
Your privacy is held as highest priority & your information will not be shared with third parties. Any email addresses or other personal information you provide when purchasing or subscribing to our newsletter service is held only by us.
Credit card details are processed via secure encryption & are not stored.
Please read the terms & conditions for the payment gateway chosen for the transaction, as they are responsible for the transactions made.
Our 30 day warranty covers refunds on items received that are clearly defective from manufacture, and not due to customer mishandling or general wear and tear.
Refunds are not available for change of mind but items not purchased in a sale can be exchanged for another items or credit note/gift card to the same value.
As per health and safety regulations in Australia, earrings cannot be exchanged or refunded for reasons of hygiene.
Handmade gemstone necklaces for women, Custom jewellery sets for gifts, Unique artisan silver earrings, multicolour Gemstone jewellery for special occasions, Ethically sourced gemstone pendants, affordable Bridal jewellery with pearls and crystals, Minimalist jewellery collection, Hypoallergenic earrings for sensitive ears, Statement jewellery for evening wear